Vacation Guarantee


When it comes to fun, Carnival's got you covered. We're so confident you'll enjoy your Carnival cruise vacation, we offer the only money-back guarantee in the cruise industry.

Simply book your Carnival vacation and sail away:
 
  • If you are not completely satisfied with your cruise experience
  • Notify us before arrival at the first port of call and you may debark at your ship's first non-U.S. port of call.
  • Carnival will refund the unused portion of your cruise fare and pay your flight back.*
     

Carnival Cruise
Vacation Protection Plan
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Our Great Value Insurance Program
Carnival wants you to have the best vacation ever, with nothing to think about except how much FUN you're going to have. That's why we created Carnival's Cruise Vacation Protection Plan for a little more than $10 a day per guest. Carnival provides you with peace of mind, because unfortunately, the unexpected does sometimes occur. The following is not a complete description of plan benefits and limitations. A full Description of Coverage detailing the terms, conditions and exclusions will be sent to your travel agent.

 

This assurance of satisfaction costs absolutely nothing, and lets every guest – especially the first-timer – discover the pleasures of "Fun Ship" cruising, risk-free. For an even more worry-free vacation see our Carnival Cruise Vacation Protection Plansm.

 
*Vacation Guarantee valid only if guest advises ship's information desk of election to debark and receive pro-rata refund before the ship's arrival at the fist non-U.S. port of call. Refund will include the amount of an economy fare airline ticket from port of debarkation to port of embarkation. Carnival will not be responsible for any incidental expenses of guests following debarkation. Other limitations apply. VOID WHERE PROHIBITED AND NOT APPLICABLE ON ALASKA, HAWAII, PANAMA CANAL ITINERARIES and Cruises-to-Nowhere. Applies to U.S. and Canadian residents only.

Carnival Cruise Vacation Protection Plansm
Plan Benefits (The following is not a complete description of plan benefits and limitations. A full Description of Coverage detailing the terms, conditions and exclusions will be sent to your travel agent).

Trip Cancellation:
Total Cruise Vacation Cost: If you have to cancel your vacation because of covered injury, illness or death affecting you, your immediate family or your travelling companions, Carnival's Plan will reimburse your nonrefundable Carnival cruise and air cancellation charges up to the full amount.

Trip Interruption:
Total Cruise Vacation Cost: If you have to leave your vacation unexpectedly for the same reasons stated above the Plan will reimburse you for the unused, nonrefundable portion of your cruise vacation payment, plus the cost of returning home, up to the total amount.

Trip Delay:
US $500: If you miss the departure of your cruise due to carrier-caused delays or other covered reasons, the Plan reimburses you up to $500 for additional accommodations, meals and "catch-up" transportation expenses.

Baggage Protection:
US $1500: If your baggage or personal property is lost or damaged, the Plan will cover up to US $1,500. If your bags are delayed or misdirected by a common carrier for more than 24 hours, the Plan will reimburse you up to $500 for the purchase of necessary personal effects.

Medical Expense Coverage:
US $10,000: Should you become injured or sick during your vacation, the Plan will reimburse you up to US $10,000 for necessary medical expenses.

AIG Assist:
Included in your Cruise Vacation Protection Plan is 24-hour hotline help for medical and travel-related problems. One toll-free telephone call gives you access to a worldwide network of medical and travel-related professionals who will work together to solve your problem.

Emergency Evacuation:
US $30,000: In the event that a serious illness or injury requires air or ground transportation to a specialized facility or to return home, the Plan provides up to US $30,000 in covered medical services and supplies (AIG Assist will coordinate all aspects of the transportation and help ensure your safe return).
Prices: The price of the Cruise Vacation Protection Plan is based on the length of your Carnival Cruise, CruiseTour or Orlando Vacation. Prices are per guest and are subject to change without notice:

VACATION
DURATION
PRICE PER 
ADULT
CHILDREN
16 YEARS OR LESS
7 & 8 day
US $99
Avaliable Upon Request

Insurance premiums are fully refundable only if you are outside of the penalty period.
Unforeseen circumstances include the following events or their circumstances: a documented traffic accident while en route to departure; jury duty or subpoena; quarantine; hijack; or home made uninhabitable by natural disasters. All coverages are primary if no other insurance or indemnity such as a group health plan, Medicare or airline baggage liability allowance exists which first applies to your loss. Insurance coverages are underwritten by National Union Fire Insurance Company of Pittsburgh, PA.
Important: As an added service to Carnival's insured guests, if you should cancel your cruise vacation and have your claim denied due to the "pre-existing condition" exclusion (see Description of Coverage for full explanation), Carnival will provide a future cruise credit equal to the value of the cancellation penalty.

 

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