On-site Corporate Travel Consultant
Department: Operations
Reports To: Reservation Manager

Requirements

• Minimum of 10 years of Corporate Travel Consultant Experience
• Minimum of 5 years on SABRE
• CoRRe Experience is a plus
• Excellent Skills in the following areas: Follow-up, Organization, Analytical, Flexibility, Customer Service

• Operate within company standards in the areas of customer service, productivity, quality standards and operating procedures
• Thorough knowledge of the travel industry including proficiency on the applicable CRS systems. Proper utilization of CRS System to help improve company commitment to the vendor
• Utilize preferred vendors to maximize profit for the company
• The ability to solve problems and make decisions
• Continuously suggest improvements to benefit the team and organization
• Endure that customers travel policies are followed and documented

• Follow company procedures, guidelines and standards in the areas of customer service, building and updating PNRs, ticketing attendance, and punctuality
• Assist peers and work together as a team
• Stay fully informed and stay abreast of all airline rules and regulations and other industry requirements and accurately apply this information when making travel arrangements
• Meet all your personal Goals (refer to Goal Sheet)
• Ability to produce 300 transactions per month. Average month will be 275-300
• Document Lost Savings on each applicable reservation
• Be on time and ready to work at your designated scheduled
• Work with Manager in monitoring expenses and controlling costs to ensure a profitable branch
• Ability to work extended hours as client demands dictate
• Assists with follow-up on company comments or other client-input vehicles either in writing or by dealing directly with client to resolve any service problems
• Keep Manager promptly and fully informed of all matters of significance
• Performs other duties as assigned

• When slow offer ideas to contribute in other ways and be open to opportunities and tasks that may require your assistance in other parts of our company
• TBD

• No direct reports

• Email resume to careers@travelfocus.com
• Fax resume to (214) 915.9080, attention HR

Position description subject to change.